Travel Assistance Service
No matter where you are in the world, any time of the day or night, Travel Assistance Service is there for you!
- A toll-free telephone service available 24 hours a day, 7 days a week in case of a medical emergency to help you find a doctor or a hospital, dispatch medical assistance, or assist you with cash advances, repatriation or the handling of formalities.
- Assistance if your tickets, identification or official documents are lost or stolen, and legal assistance.
What to do in case of an emergency
You or a person accompanying you must contact the Assistance Service for prior approval as soon as an illness or accident occurs outside your province of residence.
Your coverage will be limited if you are unable to do so.
| When calling from: |
Number |
| Canada or the United States |
Toll free
1 800 465 6390 |
| Any other country (excluding North and South America) |
Toll free
Overseas code* of the country you are calling from, followed by
800 29 48 53 99 (accessible from certain countries) |
| Otherwise |
Call collect
514 875 9170 |
|
